佛山水雲天休閒酒店金沙洲店 (Shuiyuntian Leisure Hotel (Jinshazhou))

I’d like to start by saying that the room was lovely and comfortable and the reception staff was accommodating and helpful. That being said - I will not be returning to this hotel and I especially would not bring family here. When I arrived there was a man screaming at the receptionist and knocking things off her desk. When he finally screamed loudly enough that security heard him the security guards came and talked with him for a few minutes and then THEY LEFT. It was just me, this extremely aggressive guy, and the tiny girl at reception. He immediately started knocking things down again. Later that night, I heard the sounds of a woman sobbing, a man screaming and loud crashing noises in the room next to me. These sounds went on in increasing severity for half an hour. I was initially scared to leave because the man kept walking into the hallway and slamming the door as hard as he could over and over again. Eventually, I went down and tried to convince security there was a problem, and the security guard was just smirking and occasionally outright laughing. When I eventually convinced him and another security guard to come up to the room with me, they were talking in the elevator about how it was just a drunk guy and laughing about it. Once we got upstairs, they heard the shower running and said “it’s nothing,” with an I-told-you-so kind of look. The shouting picked up again after they left. They didn’t even knock! I do not blame the hotel for having difficult customers. But I do fault them for their complete lack of awareness and consideration when addressing security concerns. I didn’t feel safe in this hotel, though the room was very nice.

前台服務員基本沒有服務意識，打掃人員不符合從業標準，多要一瓶水還要收費。帶著孩子不方便，不然當場就應該走，沒見過這總酒店，可以漲價呀，我們沒吃早餐是不是也應該給退錢，差評，不建議大家去

前台2125服務熱情周到，開房快，房間乾淨衞生

房間夠大，衞生很乾凈，房間有免費的充電器，工號1308服務員服務很細心，值得表揚。

Отель немного "уставший", но уютный. В зоне спа хороший ресторан, бильярд, тренажеры и все необходимое для отдыха. Если вы путешествуете один, без багажа, то непонятно, зачем нужно брать номер. Можно взять только спа, где есть шкафчик, капсульные отели, телевизоры, ячейки для хранения мелких предметов, игры, массажные кресла итд. Рядом с отелем торговые центры, вечером можно посетить большое количество разных ресторанов. Немного напрягало каждый день обновлять ключ и прочий китайский формализм.

2127服務 很好 房間好

酒店房間乾淨寬敞，設施齊全，早餐也還不錯，服務員非常熱情有禮貌，帶家人一起出來旅遊的，在這裡住了一個星期，非常滿意的一次住宿體驗

房間燈光太暗，但算寬敞，可是房間對著地盤，晨早把我嘈醒，建議入住時問清楚房間面向。

前台2069服務態度好，房間衞生乾淨，有豐富早餐很好

酒店房間很大，設施齊全，硬件很好，價錢雖然不便宜，但是住得舒服，也算可以，早餐也提供，很豐富。總體滿意。